Feature story on how chatbots can improve service quality in strata property from EliteAgent.com.au. Thanks, guys!
Cassandra Charlesworth March 11, 2018
As anyone who has ever worked in strata management can appreciate, often inquiries and complaints relate to similar things – Can I book a facility? What day is bin day? And that good old strata living gem, how do I make a noise complaint?
A new service called Strata.chat sees chatbots taking on some of this repetitive grunt work, allowing residents to chat with their building, while enabling strata and property managers to better communicate with stakeholders. And the best thing is these virtual fonts of knowledge are available 24/7 to assist...