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Feature story on how chatbots can improve service quality in strata property from Thanks, guys!


Chatbots are coming to an apartment near you

Cassandra Charlesworth March 11, 2018

As anyone who has ever worked in strata management can appreciate, often inquiries and complaints relate to similar things – Can I book a facility? What day is bin day? And that good old strata living gem, how do I make a noise complaint?

A new service called sees chatbots taking on some of this repetitive grunt work, allowing residents to chat with their building, while enabling strata and property managers to better communicate with stakeholders. And the best thing is these virtual fonts of knowledge are available 24/7 to assist...

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