Strata.chat enables Owners Corporations to offer an intelligent virtual concierge inside a trusted messaging platform for every lot, helping residents perform tasks, access valuable information and services, and stay connected with building teams and service providers. 

Our concierge chatbots help residents with a range of requests and tasks, including moving-in, problem reporting and assistance, finding high value information, booking building amenities, as well as helping them with complex product purchases. Residents can also join customisable common interest channels which build overall community engagement and help make for a safer, more satisfying property experience.

Strata.chat makes resident communications simple and more more effective, with easy resident and owner notifications and targeted announcements, as well as auto-translations for 31 languages for non-English speaking residents.  

 

Value

24/7 mobile access to digital apartment concierge

Strata.chat enables an intelligent, always-on automated concierge for every resident. Access building and apartment information and services, get help with moving, report problems, and escalate issues to the right building team stakeholder.

Issues and problems resolved faster

Easy problem reporting and assistance 24/7. Reduce escalation risk by making sure problems get reported and are escalated to the right owner. Provide owners and tenants with apartment maintenance

Smoother new resident move-in experience

Automated assistants help incoming residents book move-ins, set-up utilities, and understand rules and procedures.   

Stay connected with building teams

Strata.chat makes it easy for facilities and strata managers to stay in contact with residents and owners, so they always know about issues and notifications anytime, anywhere. Automated assistants handle residents requests and issues outside of hours.

Stronger, safer communities

Residents are always connected with building teams and each other which means safer, better quality communities. Optional affinity channels enable residents to make new connections with each other around customisable common interests, from gym, pets, running, park sharing, and more.

 


Want Strata.chat for your property? 

Strata.chat has been specifically designed for medium to large strata properties and is now the primary comms platform across a range of properties in Melbourne and Sydney.

With strong resident uptake and building team usage, Strata.chat is improving building communications, saving time, and increasing service quality.

Strata.chat is free for properties with more than 80 lots. We work with your existing facilities and/or strata management team to make sure Strata.chat is set-up with the right content, stakeholders and services.

If you are an owner or owners corporation committee member you request a demo or register your building and our team will be in contact.

 
 

Photo by Breather on Unsplash