✓ Increase resident service satisfaction
✓ Better, more efficient resident communications
✓ Saves building teams time and money
✓ Increase customer retention
✓ Platform for strata manager service automation
Strata.chat enables facilities and strata managers to offer intelligent automated assistants and messaging for every property and lot, helping tenants and resident owners perform tasks, access valuable information and services, and stay connected with building teams and service providers.
Our concierge chatbots help residents with a range of tasks and requests, including moving-in, problem reporting and assistance, finding high value information, booking building amenities, as well as helping them with complex product purchases. Residents can also join customisable common interest channels which build overall community engagement and help make for a safer, more satisfying property experience.
Strata.chat makes resident communications simple and more more effective, with easy resident and owner notifications and targeted announcements, as well as auto-translations for 31 languages for non-English speaking residents.
Strata.chat can also integrate into existing property portals, apps and facilities and strata management software systems.
Businesses saved $20million in 2016 thanks to conversational interfaces. Cost savings forecast to reach $8 billion by 2022.
Source: Juniper research 2017
Increase resident service satisfaction
Give every resident their own digital assistant to help them access information and services, get help with problems, book building facilities and find and purchase property related products and services.
Better, more efficient resident communications
Real-time resident announcements and notifications without email, paper notices and forms, with auto-translations into 31 languages. Better resident reach for emergencies.
Saves building teams time and money
More effective, efficient communications reduces the need for inefficient and costly offline communications. Intelligent assistants help residents with common requests and tasks 24/7
Increase customer retention
Better quality service and communications means higher OC committee satisfaction and retention.
Platform for strata manager service automation
Automated assistants can be extended to support owner and OC committee tasks and requests, as well as supporting strata managers in delivering higher quality services at lower cost.
Fast, easy set-up
No set-up costs, fast and easy to get started with document and content hosting as required. Can integrate and complement existing resident portals and FM software systems.
Ask for a demo
Strata.chat has been specifically designed for medium to large strata properties and is now the primary comms platform across a range of properties in Melbourne and Sydney.
With strong resident uptake and building team usage, Strata.chat is improving building communications, saving time, and increasing service quality.
If you are a facilities manager or strata manager we'd love to show you how Strata.chat can help you delivery outstanding service levels and save time and money.